← Send a Raven

Frequently Asked Questions

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What is Send a Raven?

A place to write long-form letters to people you care about. You write, we deliver, and they can write back. There are no feeds, likes, or follower counts. More about Send a Raven.

How do I sign up?

Send a Raven is in an invite-only pilot. To create an account you need your name, an email address, and an invite code from someone already in the pilot. If someone has already written to you, you can sign in with the email address their letter was sent to, and no invite code is needed.

Why is there no password?

Each time you sign in, we email you a one-time 6-digit code. Enter it and you’re in. There is no password to remember or reset.

How does my letter get delivered?

By email. The person you wrote to gets your letter in their inbox, along with a link to read it on Send a Raven.

Text-message delivery isn’t turned on yet. If you address a letter to a phone number, we save it and give you the message and link to send from your own phone.

Does the person I write to need an account?

No. They can read your letter from the link without signing up. They only need to sign in when they want to write back.

Someone sent me a letter. How do I reply?

Open the link in the email, then sign in with the same email address the letter was sent to. Replying directly to the notification email won’t reach the person who wrote to you.

Who can read my letters?

You and the people you send them to. We store letters so they can be delivered and shown in your threads. We don’t read them for any other purpose, sell them, or use them to train anything. See the Privacy Policy.

I got a letter but never signed up. What do you have on me?

The name and contact info the sender gave us, plus the letters sent to you. We don’t do anything else with it, and you can ask us to delete it at any time. The Privacy Policy explains this in full.

How do I stop someone from writing to me?

Block them. Open a letter from them and choose “Block” at the bottom of the page. That works whether or not you have an account. If you’re signed in, you can also block someone from your thread with them.

Once blocked, they can’t send you any more letters, and they aren’t told you blocked them. You can unblock people any time in Settings.

How do I stop getting emails?

Every letter email has an unsubscribe link at the bottom. If you have an account, you can also turn email notifications off in Settings. Letters sent to you are still saved either way.

How do I delete my account?

Go to Settings and choose “Delete my account.” That permanently deletes your account, your address book, and every letter you’ve written. If you can’t sign in, use the contact form and we’ll do it for you.

Is there an age requirement?

You need to be at least 16 to create an account.